Frequently Asked Questions
Everything you need to know about your Roland Mouret experience.
What is your return policy for online orders?
We offer complimentary returns for all orders within 14 days of delivery. Items must be returned in their original condition, unworn, with all designer tags and security seals still attached.
How long does international shipping take?
Standard international delivery typically takes 3-7 business days depending on the destination. We provide DHL Express shipping for most regions to ensure your garments arrive securely and promptly.
How can I find my correct size?
Roland Mouret garments are known for their precise tailoring. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up due to the structured nature of our signature silhouettes.
Can I modify or cancel my order after it has been placed?
As we aim to process orders as quickly as possible, we are only able to modify or cancel an order within one hour of placement. Please contact our Customer Care team immediately for assistance.
Are duties and taxes included in the total price?
For most shipping destinations, we operate on a DDP (Delivery Duty Paid) basis, meaning all relevant import duties and taxes are included in the final price at checkout.
Are your garments authentic when purchased through this site?
Yes, this is the official Roland Mouret online store. Every item purchased directly from our website is guaranteed to be authentic and undergoes rigorous quality control before dispatch.